NEW INTRODUCTIONS

• Life Time free Credit Cards *
• Life time Add-on Cards to parents, spouse, children (above 18 years of age) issued free of charge.

  *conditions apply

• Cards are issued only to our A/c Holders.
• The cards are issued to Individuals & also to Corporates.
• Life time Free Add-on cards  are issued to spouse, parents, children above 18 years of age.
• Individual cardholders can opt for Revolving Credit facility. The cardholders have the choice of repaying of the monthly bills in instalments (5%, 10%…..95%).
• The scheme of loyalty points is available. One loyalty point valued Re 0.50 is awarded for purchases of Rs 100/-.
• The cardholders can draw cash from any one of our branches. A specially designed pass book is provided for this purpose.
• The facility of cash withdrawal through other banks ATMs is available. VISA cardholders can withdraw from our ATMs also.
• 24 hour personal accident insurance coverage is available.
• Insurance cover for misuse in case of loss of card is available.
• The facility of printing the photograph & signature is available for more security.
• Facility of sending transaction details and the monthly bills through e-mail free of charge is available.
• Cards are issued for three years. Cards are renewed automatically for three more years unless cardholder/branch informs, at least 45 days before the expiry of the card, not to renew the card.

• Card replacement charges(for Lost/Stolen or any other reason) - Rs 150/- .
• Card hotlisting charges – Rs.200.00.
• Cash handling charges – 3% of the amount withdrawn.
• For cash withdrawn from other Bank ATMs in India – Rs.75.00 extra.
• For cash withdrawn from other Bank ATMs outside India – Rs.100.00 extra.
• Transactions at Railways and Petrol Pumps – 2.5% of the transaction amount with a minimum of Rs.10.00.
• Revolving credit charges – 1.75% p.m.(or 21% p.a.).

Note: In addition to above, service tax, if applicable at applicable rates will also be charged. ALL THE ABOVE FEES/CHARGES WILL BE BILLED AT CREDIT CARD DIVISION, HO.

• Charges on amount unpaid at the branch – 2.25% p.m.(or 27% p.a.).

• This is the system of paying the Credit Card bills in instalments.
• An option is given to the cardholder to pay according to his/her convenience.
• We have devised a novel method of billing as per the option of the cardholder. The options are accepted for any percentage between 5 and 95.
• As the recovery is the ultimate responsibility of the branches, the branches have the final say in indicating the percentage for revolving credit.
• The new credit card applicants can exercise the option by marking the relevant column in the credit card application itself. In other cases, the option letter for Revolving Credit may be used.
• On receipt of the option from the cardholder, the subsequent billing is made for only the opted percentage portion retaining the remaining portion at the Credit Card Division.
• The fees, the charges and utilization over the limit are also billed immediately.
• Service Charges for the revolving credit is 1.75% p.m.(i.e., 21% p.a.).
• Calculation of the charges for the revolving credit is on a daily product basis.
• All the debit and credit transactions are taken for calculation of charges from the date of processing these transactions at the Credit Card Division.
• The revolving credit optees can vary the percentage at any time later. If they wish to decrease the percentage, then the request has to be routed through the branch and if they wish to increase the percentage or opt out of the revolving credit, they can send their requests directly to the Credit Card Division.
• The cardholders have also an option of payment in between the billing dates to reduce the liability. 
• The credit is posted to the cardholder and the charges are adjusted from the date the credit was received at the branch.
• The amount withheld at the Credit Card Division is indicated to the cardholder in the billing statement .
• The limit of the cardholder is blocked from further usage to the extent of amount withheld at the Credit Card Division.
• If the card is deactivated for any reason, i.e., hotlisted, cancelled, deleted, not renewed, etc., the entire liability lying at the Credit Card Division is transferred to the branches in the next billing cycle.

• Loyalty points are points awarded to the cardholders for their loyalty towards our Credit Cards. 
• These points are awarded for the retail transactions only. Cash withdrawals are not considered.
• The points are calculated at 1 point for every Rs.100 transaction. The points are accumulated and redeemed at the end of the card year @ Re 0.50  for each point and the amount so converted is credited to the cardholder's account.

A 24/7 Customer Care Centre has been set up at Credit Card Division, H.O. for providing Card hot listing Services, attending queries on Cards and ATMs. Customers and Branches can contact:

Phone: Toll Free 1800 4259992        (BSNL)

               080 41133500 (Direct)

               080 25584066 Extn: 616 & 618
e-mail : debitccc@vijayabank.co.in