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The facility provides SMS / e-mail alerts to customers, who opt for this
facility & has the following conditions / features:
Presently made available to all categories of SB customers who submit the
request for the facility in writing on filling the prescribed one page application form to the
branches where they are maintaining their operative accounts.
This facility will have the following alerts:
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Transaction amount:
The messages will be sent to all authorised transactions over and
above Rs. 3000 or as requested by the customer, whichever is higher. This is available for Debits
and Credits separately.
By registering for this facility, Account holder will receive an alert through
Mobile / E-Mail, the transaction details with the available balance, if the transaction amounts are
higher than the amount specified by the account holder during registration, after the transaction
is put through in the CBS system.
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Maximum Balance :
Upper limit as specified by the a/c holder:
By registering for this facility Account holder will be receiving an alert
through Mobile / E-Mail if the balance exceeds the threshold limit specified by the a/c
holder.
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Minimum Balance :
Lower limit as specified by the a/c holder:
By registering for this facility Account holder will be receiving an alert
through Mobile / E-Mail if the balance goes below the threshold limit specified by the a/c
holder.
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Cheque return:
If any cheque issued by an account holder is returned by the Bank then the
account holder will receive an alert through Mobile/ e-mail about the same.
If a customer who has registered their mobile number and e-mail ids with the
Bank’s Branch, then he will be allowed to send his request for adding additional alerts or request
for modification of the alerts in SMS /email (alerts as given above) through their registered
e-mail ids.
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