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Steps for using VMobile Application
1.
Balance Enquiry
i.
Select Balance Enquiry.
ii.
Enter your 4 digit mPin.
iii.
Get balance of account on screen and inbox.
2.
Mini Statement
i. Select Mini statement.
ii. Enter your 4 digit mPin.
iii. Get mini statement containing last 8 transactions of
your account on screen and inbox.
-
Fund Transfer :
(maximum amount can be transferred is Rs.5000.00 in a day & number of
Funds Transfers limited to 3 (Three) in a Day
Within the Bank
•
Mobile to Mobile
i.
Select beneficiary registration.
ii.
Enter beneficiary mobile number (to be a
registered V-Mobile customer) and mPin to complete beneficiary registration.
iii.
Go to Payment option and invoke the list of
beneficiaries.
iv.
Select beneficiary, Enter Amount and your 4 digit
mPin.
v.
Get transaction successful message on screen and
inbox.
vi.
Beneficiary also gets an SMS.
Note
: For already registered beneficiaries the transaction process is
from step iii to vi
•
Mobile to Account
i.
Select beneficiary registration
ii.
Enter the 15 digit a/c number of the
beneficiary
iii.
System fetches his name for your
confirmation
iv.
Confirm and complete registration
v.
Go to payment option and invoke the list of
beneficiary
vi.
Select beneficiary, Enter Amount and your 4 digit
mPin.
vii.
Get transaction successful message on screen and
inbox.
Note
: For already registered beneficiaries the transaction process is
from step v to vii.
3.a. Fund Transfer:
Other Bank
NEFT [beneficiary registration]
i.
Enter Beneficiary a/c number in other
bank
ii.
Enter other bank IFSC code (IFSC code search is
available under funds transfer option à other bank à search à IFSC)
iii.
Enter the beneficiary’s full name to complete
registration.
NEFT Payment
i.
Go to Payment option and invoke the list of
beneficiaries.
ii.
Select beneficiary, Enter Amount and your 4 digit
mPin.
iii.
Get transaction successful message on screen and
inbox.
iv.
Funds are transferred to the other bank account in
batch mode at pre-decided frequencies by bank.
v.
All NEFT transactions initiated after RBI
stipulated hours will be effected on the next working day.
-
My Services :
a)
Bill Payment
i.
Register the biller by selecting the appropriate category, then
select the required biller & enter the correct information required.
ii.
Make payment:
A.
Registered Bill Payment
– Select the registered biller, confirm by
selecting full /minimum /part /excess payment. Enter mPin and receive the successful message on
screen and inbox.
B.
Ad-hoc Bill Payment (Next Phase)
–
Select appropriate category, then biller, then details of the bill and make
payment by confirming the details fetched. Get transaction successful message on screen and
inbox.
iii.
If needed delete the biller by selecting Delete Biller option and then
selecting the biller from the list.
b)
Airline Ticketing
·
Booking & Payment
i.
Enter mPin, start place, destination, date of
journey, select class, no. of passengers.
ii.
Select Airline from the list.
iii.
Select the appropriate flight.
iv.
Enter the booking person’s details and passenger’s
details.
v.
Confirm by entering mPin.
vi.
Get transaction successful message on screen and
inbox.
·
Payment Only
i.
Select Airline.
ii.
Enter mPin, Booking Reference
No.(BRN).
iii.
Confirm the details by entering
mPin.
iv.
Ticket confirmation will be sent as an SMS to the
user’s mobile with a copy to registered E-Mail.
c)
Movie Ticketing
i.
Enter mPin, city, language, no. of tickets and
date.
ii.
Select theatre from the list
provided.
iii.
Select movie and timings.
iv. Confirm the booking by entering your mPin.
v.
Successful message will be received on screen and inbox.
d)
Shopping (Next Phase)
i.
Enter mPin, amount and merchant’s mnemonic name.
ii.
Confirm by entering the mPin.
iii.
Receive the successful transaction message on screen and inbox, after the
merchant approves the transaction.
e)
Mobile Recharge
i.
Enter mPin and mobile number (to be charged).
ii.
Select the amount with which you want to recharge the prepaid mobile
number.
iii. Confirm by entering the mPin.
iv.
Get transaction successful message on screen and inbox.
f)
Corporate Fund Transfer (Next Phase)
i.
Register the distributor by searching the
corporate, then sub-corporate and then confirm it by entering the mPin.
ii.
Make payment by selecting the appropriate
registered distributor, enter amount, invoice number and confirm the transaction.
iii.
Set per day and transaction amount limit for any registered distributor in
Standing Instruction option.
g)
Temple Donation (Next Phase)
i.
Select temple for which you want to make donation.
ii.
Select temple donation scheme.
iii.
Enter the amount and confirm the transaction.
iv.
Get successful transaction message on screen and inbox.
h)
Fees Payment (Next Phase)
i.
Register the institute by selecting the institute
from the list.
ii.
To make payment, enter roll no, confirm the
details.
iii.
Select the category (tuition or hostel) and
payment options.
iv. Enter appropriate information and confirm the
payment.
v.
Get transaction successful message on screen and inbox.
i)
Other Services
i.
Stop Cheque
: Enter mPin and cheque number. Get successful
message if cheque is not already paid.
ii.
Cheque Status
:Enter mPin and cheque number. Get the successful
message on status of the cheque.
iii.
Block Card
: Hot list the debit card by entering the
mPin.
iv.
Locator
:
a.
ATM Locator – Locate bank’s ATM using pin code or the
location.
b.
Branch Locator – Locate bank’s branch using pin code or the
location.
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Request to Bank
i.
Request for Cheque Book – Enter mPin and your request will be
registered.
ii.
Request for A/C statement – Enter mPin and request for a/c statement
will be logged.
iii.
Request for Fixed deposit – Enter mPin and request will be
logged.
iv. Request for Loan – Enter mPin and request will be logged.
v.
Request for Credit Card – Enter mPin and successful request will be
logged.
vi. Request for New Account – Enter mPin and request will be
logged.
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My Setup
i.
Enable or Disable Transaction
– Enable or disable the transactions in your
application.
ii.
mPAY
Service Number
– Customer can change the service number from
‘VMN’ to ‘Short Code’ and ‘Short Code’ to ‘VMN’ at any point of time. The difference is that ‘
Short Code’ is little faster in sending the message than ‘VMN’ but the charges will be little
higher than ‘VMN’. ‘Short code’ will work inside INDIA and ‘VMN’ will work from all over the
world.
iii.
GPRS URL
– A service URL has been provided. Please do not
change it.
iv.
Save Messages in Application in Memory
– Select “Yes” in order to save the messages
received in the inbox.
v.
Communication Mode
– Communication mode can be set up as per the
customer’s choice.
a.
GPRS
b.
SMS.
vi.
Email id Configuration
: This can be configured for receiving mails while
booking tickets. Enter mPIN and incorporate email ID.
vii.
WAP Option
(Next Phase)
viii.
Change Application Password
:
This option is used when the customer deregisters and registers his mobile number in the ATM
and uses the existing application with old user login password then the application will prompt to
change the application password.
ix.
Change Login Password
: This option is used to change the application
login password which is stored in the mobile application itself.
7.
Change mPin :
If you want to change your mPin, select this option. Then enter your old mPin,
after that enter your new mPin, then re-enter your new mPin, Click ‘Yes’ for
“Allow application V-Mobile to send text message?”.
8.
Refer a Friend
– Enter mPin, friend name, mobile number and email id of
the friend whom you want to enjoy the benefits of Mobile banking of the
bank.
9.
Feedback/ complaints
: Customer can give the feedback and also
register the complaint.
10.
Inbox :
Inbox includes last five responses received. It may be Balance
enquiry, mini statement, fund transfer done or fund transfer received, bill payment, ticket
booking, shopping, mobile re-charge, corporate fund transfer, temple donation, fees payment, cheque
status, stop cheque request, locating any ATM or branch, hot listing the card, any request to the
bank through V-Mobile.
*Conditions apply.
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